Vincent Leo Bendijo

Digital Transformation of the Bank

• Developed bank website (www.rbpaeteinc.com).
• Developed system for Credit Report Submission to the CIC (www.cic.rbpaeteinc.com)
• Digitalization of current Banking System.

Project Management and Product Development

• Managed scheduling of requirements in the project plan.
• Coordinated with business requestors for deployment of requirements.
• Ensured that all projects/requirements were assigned and completed according to schedule.
• Ensured that all resources were productive.
• Coordinated with onshore counterparts and clients to ensure compliance with requirements.
• Performed work planning activities such as estimate preparation and validation, and creation and maintenance of the project work plan.
• Established development teams in Chennai and Pune, India.
• Provided mentorship to resources and enabled them to work independently.
• Created functional and technical designs based on business requirements.

Application Support

• Provided day-to-day support for the different ALC.
• Managed the INC and REQ queue.
• Worked and resolved INCs within SLA.
• Developed and tested fixes for INCs that required code changes.
  • Logged change requests.
  • Created test case documents.
• Ensured that INCs were assigned to resources.
• Ensured that high-priority INCs were immediately worked on.
• Monitored the day-to-day activities of mentees to ensure productive work, and provided technical guidance to the team.

Project Management and Application Support

• Established and managed the CIM Application Support team for a multinational client, working with US, India, and Polish counterparts to seamlessly manage the application.
• Managed the CIM Application (Teradata's Marketing Application) for clients by supporting day-to-day activities of users, resolving incidents/issues, and handling various user requests, ensuring on-schedule delivery.
• Trained new members of the team on the application when they first joined the project.
• Coached team members on responding to client communications/issues, and provided technical guidance on assigned tickets.

Product Development and Testing

• Designed, developed, tested, and participated in deployment activities for the CIM Application minor releases.
• Coordinated with Polish counterparts to ensure development was on schedule and according to specifications.
• Tested modifications for the CIM Application major releases.

Tower / Package Lead

• Managed the day-to-day activities of a team of 10 resources.
• Converted the client's Sybase stored procedures to Teradata stored procedures.
• Conducted training for the Teradata Basic Certification Exam and Basic Teradata SQL.

• Provided system support for Macquarie system processes and coordinated with onshore counterparts to resolve issues.
• Handled various user requests and ensured that assigned requests were delivered on schedule.
• Managed the queue of user requests assigned to Manila team resources.
• Ensured that change requests affecting the system were identified and disseminated to impacted stakeholders.

Project Management

• Directed day-to-day activities of developers and QA team members on projects.
• Coordinated with onshore counterparts and clients to ensure compliance with requirements and project schedule.
• Performed work planning activities such as estimate preparation and validation, and creation and maintenance of the project work plan.
• Performed status reporting to ensure smooth transition of work from the offshore team to the onshore team.
• Coordinated the efforts of the onshore team and offshore DBAs during code migration to production.
• Resolved issues encountered during migration.

Application Development

• Coordinated with onshore counterparts to identify the business's technical requirements, documented in Business Requirements Documents.
• Created functional and technical/detailed designs for client requirements.
• Developed custom applications per client specifications using PL/SQL, Pro*C, Oracle Forms Developer, and UNIX OS.
• Provided support services for both GA releases and custom applications.
• Managed multiple requirements simultaneously for application customizations.
• Managed deployment of multiple requirements to live production environments.
• Provided test support and warranty support services for deployed requirements.
• Provided functional and technical training and coaching to developers.